Zentra subscription terms

Every plan includes Zentra Gestion, Zentra Support and Zentra Autopilote, with the same features. The Gestion terms, Support terms, Autopilote terms and the data processing agreement apply to their respective services. For these subscriptions, these terms only replace the provisions on separate prices, their billing and their commercial activation.

Solo: CHF 49 per month or CHF 490 per year, 1 collaborator and 1 000 analyses per month. Team: CHF 79 per month or CHF 790 per year, up to 5 collaborators and 3 000 analyses per month. Pro: CHF 129 per month or CHF 1 290 per year, up to 15 collaborators and 10 000 analyses per month. Beyond 15 collaborators, Pro can be extended on request at CHF 7 per month or CHF 70 per year per person, with 500 more analyses per month.

A collaborator is a person who has access to Zentra, the account holder included. One person can use several devices. Employee records in payroll do not count. An analysis is one email received with its attachments or one document dropped in. Emails your rules set aside, for example newsletters or ignored senders, do not count.

The analysis counter restarts at zero every month: at each paid period for a monthly subscription, on the 1st of each month for a yearly subscription. Unused analyses do not carry over. Zentra lets you know at 80 % of the volume. At 100 %, Autopilote pauses until the counter restarts; the other features remain available. No overage is charged and nothing extra is bought without your consent.

Prices are final prices in Swiss francs. The publisher is not registered for Swiss VAT. Any subscriptions to third-party services remain at your expense. Yearly prices cannot be combined with referral offers.

Confirmed payment opens access for the same company. The account holder’s trial space is kept if it exists. Connections and automations must then be set up and authorised in the settings. The purchase alone does not authorise automatic actions or sending data to a third-party service.

If you already have a subscription, the Subscription section offers a change of plan for the same company. The summary shows the price, limits and date before you confirm. The change starts after the last period already paid; no new payment is requested immediately. Connections, documents and collaborators are kept, within the number of people allowed by the chosen plan.

The free trial lasts 14 days at Team level: 5 collaborators including the account holder, 500 analyses for the whole trial and Autopilote from day one. No card is requested and no payment starts automatically. A trial that is still active can be extended in scope without moving its end date. No new trial is opened after it expires.

The monthly subscription renews every month and the yearly subscription every year, at the agreed price. The account holder can view invoices, change the payment method and cancel from the subscription portal of the account. Cancellation takes effect at the end of the paid period. Turning off an automation does not cancel the subscription.

A failed due payment does not extend the paid period. Expiry or a full refund of the current period removes the corresponding paid access. Your data follows the retention and export rules in the product terms and privacy policy.

Processing depends on the availability of connections, the quality of documents and the rules you turn on. Uncertain cases need a check. Autopilote guarantees neither perfect sorting nor a quantified time saving. The limits and business checks of each product still apply.